Your online therapist

Become your best self: get access to a qualified therapist through video calls, without travelling to an office and at a lower cost than traditional therapy.

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Welcome conversation

How it works

1. Brief assessment

Cloe, our virtual assistant, will understand your situation and explain, through an encrypted chat, how TherapyChat works

2. Select a plan

Choose the plan that best suits your needs and create your account to start enjoying your first sessions

3. Get assigned

We assign you to the most suitable therapist for you, according to your needs and preferences

4. Start therapy

Meet your therapist and start your improvement process, from wherever and whenever you want


Therapists in TherapyChat

We have selected professionals among therapists who cover the majority of specialities. All licensed and with extensive knowledge in their area of expertise. All of them go through a strict selection process so that you can feel safe in their hands from the very first moment.

Benefits of TherapyChat

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Speak with your therapist through video-call, anytime and anywhere without travelling to an office

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Enjoy the sessions with your therapist, in a safe and private manner, through your computer or mobile

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We find the most suitable professional for you, and that best fits your schedule

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Affordable thanks to the online format, but without having to renounce the quality of a face-to-face therapy


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Frequently asked questions

What areas do we cover?

TherapyChat professionals cover 6 speciality areas: anxiety, depression, couples therapy, self-esteem, sexuality, and coaching and personal growth.

How long does therapy last?

Therapy duration is subject to different factors, such as the core reason for consultation, your commitment to the objectives marked by the therapist, as well as the severity of symptoms experienced. Characteristics such as personality, and the circumstances surrounding a person can also influence the length of therapy, which may cause the person to progress faster or slower through the treatment plan. However, on average, users who use TherapyChat undergo a therapeutic process of approximately 5 and a half months, which is close to the average of 6 months that a face-to-face service usually lasts. Bear in mind that the most severe mental health difficulties, which tend to take the longest, are not treated online.

Can I change therapist?

Yes, without a doubt. The user can request a change of therapist whenever he or she is not comfortable with the current one, either because of incompatibility of schedules, lack of personal connection, etc. You can request a change of therapist by contacting the therapist, or by writing to us at From that moment on, TherapyChat will put you in touch with another therapist who meets your needs.

Can I cancel?

If you have either decided to end your therapy or you have been discharged by your therapist, all you have to do is go to your Settings, enter the Subscription section and click on the Cancel Subscription option. Remember that the cancellation will be effective on the last day of your current plan. When you cancel, you are commanding the system not to renew your payment after that day.

What are TherapyChat’s therapists like?

Our therapists and coaches have been carefully selected to guarantee the maximum therapy quality and your greater well-being.  

All of them are psychotherapists, behavioural therapists and/or counsellors enrolled in the corresponding professional body, and hold postgraduate qualifications. They also have broad experience in health practice treating individuals with a variety of mental conditions. Thus, we offer the most adequate professional for your case 🙂 

Our professionals identify themselves with cognitive behavioural and third-wave psychological orientations. However, they are all integrative professionals, this is, they are nurtured and trained in different techniques and orientations in order to offer each patient the most personalized treatment plan for their case.  

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